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Privacy
Policy
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A
Commitment To Privacy
The following privacy policy serves as a
standard for all First Financial Holdings employees
for collection, use, retention, and security
of your nonpublic personal information.
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All
of us within the First Financial
Holdings family of companies respect your
privacy and the personal information you share
with us. Regardless of which of our companies
you may patronize, your information is shared
only with those firms which assist us in our
day-to-day operations. Information on current
and former customers is never sold to marketers
or any other third party. In addition, we are
committed to maintaining high levels of security
to ensure that your information is accessible
only by authorized personnel.
The
following policy serves as a standard for all
of our affiliates and employees for collection,
use, retention, and security of your nonpublic
personal information.
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The Information We Collect |
In
order to provide or maintain your accounts, we may
gather “nonpublic personal information” about you.
Collected via our account application and other account
documentation, this information is critical to open
and administer your account. Common examples
may include your account history, loan payment history,
and similar data. Such information may come
from any of the following sources:
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Information
we receive from you on applications or other loan
and account forms
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Information
about your transactions with us, our affiliates
or others
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Information
we may receive from third parties such as credit
bureaus, property inspection services, or the
Department of Motor Vehicles
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Predecessor
trustees (when applicable)
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Attorneys,
accountants, or other professionals assisting
in the administration of your account(s)
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Transactions
facilitated through First Financial affiliates
In
addition to the servicing of your accounts, we may
use this information to help develop new products
and services to better meet your needs.
It also may be used to help us alert you to
products and services that may be of value to you. To
provide superior customer service to our clients,
it is sometimes necessary for us to share information
within the First Financial family
of companies. However, when any affiliate
gathers credit information from you or about you,
it stays completely within that affiliate.
Security
First
Financial Holdings and its affiliates have extensive
procedures in place to ensure the protection of customer
data. Electronically
stored information is housed in a secured area with
limited, password protected access.
Also, as part of the Company’s disaster preparedness
plan, electronic data are regularly backed up and
housed in a highly secure, off-site facility.
Other media (paper, microfilm, etc.) are housed
in a secure area with limited access.
We always strive to meet or exceed regulations
on data security and customer privacy.
Access
Access to customer information is highly restricted.
It is limited to authorized employees of First
Financial and service providers assisting our
business operations.
These individuals and firms are thoroughly
screened and required to meet First Financial’s guidelines
for data security.
Periodically, we may be required to provide
certain information in response to government or law
enforcement agencies. Beyond these exceptions, information is not shared with third-parties
outside of the First Financial family of affiliates.
Accuracy
To ensure the
best level of service, First
Financial is committed to keeping its information
records as accurate as possible.
Transaction history is updated often, and,
upon notification by you, we will update your records
to reflect changes in address, marital status, account
ownership and similar information that may have a
bearing on your accounts.
Questions
As part of our commitment to you, we will provide
you with an up-to-date copy of our privacy policy
each year. Printed
copies are available at the offices of any First
Financial affiliate. If you have questions, please
call any of our family of affiliates.
| First
Financial Holdings, Inc. |
843.529.5933
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| First
Federal |
Toll-free
888.529.2220 |
843.529.5555 |
| First
Southeast Investor Services |
843.724.0830 |
| First
Southeast Fiduciary and Trust |
843.724.0801 |
| First
Southeast Insurance Services |
877.593.5683 |
| Associated
Insurors |
843.449.7405 |
| Kinghorn
Insurance Services |
843.837.8000 |
| Johnson
Insurance Associates |
803.739.0001 |
| Atlantic Acceptance Corporation |
800.924.6745 |
| Great Atlantic Mortgage, LLC |
843.740.3427 |
| Peoples Insurance
Agency |
843.524.4127
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Our
Privacy Commitments to You
Commitment
1: Your
information will not be sold to marketers or any other
third-party.
Commitment
2: Your information
will not be shared beyond the First Financial family
of companies, firms assisting us in our day-to-day
operations, and governmental agencies as needed.
Commitment
3: Your medical
and credit data will not be shared among First Financial
affiliates or any other party without your authorization.
Commitment
4: First Financial
and its affiliates maintain safeguards to ensure the
security of your information. We also hold the
firms assisting us contractually accountable to similar
safeguards.
Commitment
5: We protect
and safeguard the privacy information supplied on-line,
just as we do through the rest of our business.
Personal information provided by sending e-mail or
completing guest registers or information request
forms will be used to help communicate with you and
to help us answer your questions.
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